Free Webinar
How a Conference Ombuds Strengthen Conferences, Meetings, and Events
What You’ll Learn in This Free Webinar
In this 30-minute session, you’ll discover:
- What a Conference Ombuds is and how the role works
- How it complements (not replaces) event staff and reporting processes
- When and how to implement an ombuds at your event
You’ll leave with practical guidance you can use for your next conference.
Who Should Attend
- Conference organizers
- Association leaders
- Meeting directors
- Event planners and producers
- Meeting professionals
- DEI and inclusion leads
- Risk management teams
- Anyone responsible for attendee experience or event safety
Benefits for Your Event
Events that use a Conference Ombuds often see:
- Earlier resolution of concerns
- Fewer escalated or formal complaints
- Stronger code-of-conduct implementation
- Increased attendee trust and psychological safety
- More inclusive and welcoming environments
- Reduced reputational and legal risk
Upcoming Webinars
July 13, 2026
3:15 pm to 3:45 pm ET
Can’t make this date or need information sooner? Schedule time with Josh.
August 11, 2026
11:30 am to 12:00 pm ET
Can’t make this date or need information sooner? Schedule time with Josh.
September 9, 2026
8:15 am to 8:45 am ET
Can’t make this date or need information sooner? Schedule time with Josh.
October 7, 2026
3:00 pm to 3:45 pm ET
Can’t make this date or need information sooner? Schedule time with Josh.
Presenter
Webinars are led by Josh Hoch, an experienced ombuds, mediator, and instructor with MWI since 2001. He is the Director of Ombuds & Mediation Services, overseeing MWI’s Organizational Ombuds Panel and Conference Ombuds Services. Josh partners with organizations to design and deliver conference ombuds services, ensuring participants have an impartial, accessible resource during conferences, meetings, trade shows, and events.
Questions? Contact Josh at 617-895-4028, jhoch@mwi.org, or schedule a remote meeting.
