32-Hour Basic Mediation Training Program

This page contains resources for the 32 Hour Basic Mediation Training for Housing Specialists, including copies of the slides, handouts, and role plays instructions. Please feel free to download the materials and save a copy for easy access.

While you’re welcome to print materials in advance of the training, it is not required.

If you need any assistance accessing materials, please contact Josh Hoch at 857-719-6642 (texting is the quickest way to get in touch) or jhoch@mwi.org. We look forward to working with you!

– Josh Hoch, Timothy Linnehan, and the MWI Training Team

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Upcoming Training

• Dates TBD

Past Trainings

• September 11, 13, 15, 18, 20, & 22 2023
• September 27, 29, October 1, 4 & 6, 2021

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Training Manuals:

• MWI Basic Mediation Training Manual – used and referenced during the training
• EOTC Training Binder

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Day 1 – Monday, September 11, 2023, from 9:00 AM to 4:00 PM

• Agenda – Day 1
• Training Slides – Day 1
• Handouts
  • Conflict Styles Worksheet
  • Mediation Skills Checklist
  • Questions for Observers

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Day 2 – Wednesday, September 13, 2023, from 9:00 AM to 4:00 PM

• Agenda – Day 2
• Training Slides – Day 2
• Handouts
  • Why Mediators Mediate?
  • Questions for Observers and Parties
  • Role Play 1

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Day 3 – Friday, September 15, 2023, from 9:00 AM to 3:00 PM

• Agenda -Day 3
• Training Slides – Day 3
• Handouts
  • Ethical Dilemma Scenarios 1 – 4 – Handout
  • Chapter 4
  • Notetaking Sheet
  • Checklist – Mediation Skills
  • Role Play 2
  • Mediator Introduction
  • Questions for Observers and Parties
• Link
  • Mid Training Evaluation

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Day 4 – Monday, September 18, 2023, from 9:00 AM to 3:00 PM

• Agenda – Day 4
• Training Slides – Day 4
• Handouts
  • MWI Form – Ladder of Inference
  • Positions to Interests Exercise
  • Role Play 3
  • Mediator Introduction
  • Questions for Observers and Parties
  • Implicit Bias – Strategies for Mediators
  • Implicit Bias and Prejudice in Mediation
  • Bias in Mediation – Heart Surgery
  • Implicit Association Test (IAT)
  • Rule 9
  • Ethical Dilemma
  • Ethical Commentary

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Day 5 – Wednesday, September 20, 2023, from 9:00 AM to 3:00 PM

• Agenda – Day 5
• Training Slides – Day 5
• Handouts
  • Role Play 4
  • Mediator Introduction
  • Questions for Observers and Parties

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Day 6 – Friday, September 22, 2023, from 9:00 AM to 3:00 PM

• Agenda – Day 6
• Training Slides – Day 6
• Final Program Evaluation

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Resources:

• Implicit Association Tests – Please try a few
• Sample Mediator Opening provided by Housing Specialist Jody D.
• The Mediators Handbook

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Questions? Contact Josh Hoch at 617-895-4028 or jhoch@mwi.org. Text Josh at 857-719-6642.