General Motors Post-Mediation Evaluation Form

TO: GM Mediation Participants

FROM: Clarice Parsons, GM Dispute Resolution Process Administrator

RE: GM Post-Mediation Evaluation Form

Please take a moment to complete the following post-mediation evaluation to help us refine our services and better assist the parties. We value your input and therefore appreciate your time in providing us with feedback. Should you have questions, please contact Clarice Parsons at cparsons@mwi.org. Thank you.

A. Contact Information (optional)
Name
Email
Phone
B. Case Information (required)
MWI Case Number
Date of Mediation
C. Questions
1. How satisfied were you with the promptness of MWI's response to your request for mediation?
2. How satisfied were you with the case management provided by MWI?
3. Please rate your overall satisfaction with GM prior to the mediation.
4. Please rate your overall satisfaction with GM after the mediation.
6. Would you recommend this process to other GM Dealers to resolve a dispute?
- Yes
- No
If no, why not?
7. What did you like about the GM Mediation Process?
8. What did you dislike about the GM Mediation Process?
9. What suggestions do you have for improving the mediation process and/or the administration of the process?
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General Motors Post-Mediation Evaluation Form

A. Contact Information (optional)

B. Case Information (required)

C. Questions

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