Michael Stephens

Organizational Ombuds
michael-ombuds@mwi.org

 

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Michael Stephens is an experienced ombuds, mediator, and coach with the goal of helping foster good working relations and a more positive culture in the organizations he serves. Michael is a member of the International Ombudsman Association and has significant experience as an ombuds in both corporate and academic settings. Michael has a certification in Mediation from the Mediation Training Institute. Michael worked for many years as an Ombuds, as well as the manager of other Ombuds, at Merck, a multi-national pharmaceutical company. Prior to that, he had many years of experience in Human Resources roles at Merck and several other companies. After retiring from Merck, he has served as ombuds for Amherst College as well as Smith College. Michael is also an experienced facilitator and workshop leader, specializing in communications skills, conflict resolution, and change management. He has a bachelor’s degree in English from the University of Colorado and a Master’s in Business Administration from New York University.

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