Organizational Ombuds
ellen-ombuds@mwi.org

Ellen Reardon is an experienced Organizational Ombuds, consultant, facilitator, and workshop presenter with expertise in communication skills, conflict resolution, and building resilience at work. Clinician-trained with a background in nursing, Ellen brings deep credibility and cultural fluency to her work, with a strong understanding of the complex dynamics of healthcare, research, and academic environments. She earned her Master’s degree in Nursing from Case Western Reserve University. Ellen has more than 25 years of experience in healthcare as both a clinician and manager. This foundation gives her a practical appreciation for the pace, hierarchy, and high stakes of patient- and mission-driven settings. She has worked as an Organizational Ombuds since 2007, supporting individuals and organizations through challenging workplace situations. Ellen is known for skilled, compassionate listening that helps people feel heard and think more clearly under pressure. She offers practical, actionable strategies for navigating difficult conversations and resolving conflict early. Ellen is an active member of the International Ombuds Association and adheres to the IOA Standards of Practice. Her approach incorporates collaborative coaching, education, and facilitated dialogue to support constructive, self-determined outcomes.

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