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About MWI

MWI has built our clients’ capacity to collaborate and find mutually beneficial solutions since 1994 by providing outsourced organizational ombuds and mediation services, negotiation training, and consulting. In addition to providing corporations, institutions, agencies, and non-profits with IOA SoP & CoE-compliant outsourced organizational ombuds services, MWI works with established ombuds programs to support visitors, manage data, create reports, mentor new ombuds, assess and strengthen existing offices, and deliver conference ombuds services. MWI is proud to share that our ombuds program has become SOC2 Type 1 compliant, demonstrating our ongoing commitment to data security and confidentiality.

Mission

MWI builds our clients’ capacity to collaborate and find mutually beneficial solutions through outsourced organizational ombuds services, mediation, negotiation training, and consulting. MWI is dedicated to helping clients turn challenges into opportunities for growth, innovation, and change.

Values

Be professional and responsive.

Exceed expectations.

Collaborate with clients, colleagues, and with each other.

Listen to and respect our clients and their concerns.

For more information

Please contact Chuck Doran, Executive Director, at cdoran@mwi.org.