MWI Mediation Mentorship Programs

Mediator and Mentor with MWI
Phone: 617-895-4028 | Email: jhoch@mwi.org

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Aaron A. Arzu is a creative problem solver and trusted adviser with deep experience guiding clients through the complexities of modern business and regulation. As a business owner himself, he understands the challenges his clients face and helps them minimize liability, maintain compliance, and achieve their goals. His practice includes conducting internal investigations, negotiating with government agencies, defending clients in state and federal courts, and advising on administrative law and corporate governance.

In addition to his legal practice, Aaron is an experienced facilitative mediator, qualified under Massachusetts law (M.G.L. c. 233, §23C). He has mediated cases across multiple Massachusetts courts and facilitated disputes for private companies, nonprofits, and housing organizations. He also trains mediation professionals and is pursuing certification as a SIMI-accredited mediator in international commercial disputes through the Singapore International Mediation Centre.

Before co-founding The Arzu Law Group LLC, Aaron was a senior litigation associate at Duane Morris LLP and began his career as an assistant district attorney in Brooklyn, New York. A graduate of Georgetown University Law Center and Harvard University (cum laude), he is admitted to practice in New York, Massachusetts, and federal courts. Beyond the law, he is a Cordon Bleu-trained chef and former Resident Chef at Sur La Table in Boston, as well as founder of Creative Culinary Innovations, a private chef and consulting business.

alnoor-ombuds@mwi.org

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Alnoor Maherali is a highly skilled diplomat, dispute resolution specialist, ombuds, and certified mediator. He resides in New York City and mediates for MWI, Venn Mediation, the New York Peace Institute (NYPI) and New York Small Claims Court. He also serves as a mediation coach for NYPI and MWI and as a mediation and negotiation trainer for MWI. His professional accomplishments include the negotiation of resolutions at the United Nations in Geneva and New York, sharing of best practices in disaster response and civil-military coordination with the Government of Brazil, and important roles in the resolution of two high-profile kidnapping cases in Afghanistan. He has a Bachelor of Science (Honors) in Mathematics from Queen’s University in Canada and a Master’s in Public Administration from the Harvard Kennedy School in the US.

Focus Areas

Alnoor frequently mediates the following:

• Workplace Mediation
• Organizational Ombuds Services
• Divorce Mediation
• Family Mediation
• Co-Parenting
• Couples – Mediation to stay married
• Special Education
• Housing and Eviction Mediation

Honors, Memberships, and Professional Activities

• Organizational Ombuds, CVS Health
• ADR ODR Corporate International Partnership
• Advanced Mediation Coaching Program
• Association of Conflict Resolution Professionals of Greater New York (ACRGNY)

Lectures and ADR Trainings Conducted

• Massachusetts Office of the Trial Court, Housing Division, Mediation Coach
• Negotiation Workshops, Trainer
• Salary Negotiation and Difficult Conversations

Background and Education

• Master’s in Public Administration from the Harvard Kennedy School in the US
• Bachelor of Science (Honors) in Mathematics from Queen’s University in Canada
• New York Peace Institute, Apprenticeship Program
• Certificate in Management, Leadership, and Decision Sciences

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617-895-4030 | cparsons@mwi.org

Title:    Mediation Program Manager

Clarice Parsons, J.D., is a mediator and Mediation Program Manager at MWI. She oversees the Alternative Dispute Resolution Programs for MWI’s corporate clients including General Motors, BMW of North America, and 7-Eleven. Clarice also supports MWI’s panel of 100+ volunteer neutrals who facilitate pre-trial mediations in 14 of Greater Boston’s District and Municipal Courts. As a neutral, Clarice mediates small claims, eviction, and civil cases for Massachusetts Trial Courts. She also supports MWI’s training and mentor programs.

Before joining MWI, Clarice worked for several years as a paralegal and law firm manager. She earned a dual Bachelor of Arts degree in Applied Legal Studies and Political Science from Suffolk University and a Juris Doctorate from New England School of Law.

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Mediation Trainer with MWI
Phone:617-973-9739 | Fax: 617-973-9532 | Email: vbennet@mwi.org | Web: www.mwi.org/mentor

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Dispute Resolution Experience

Victoria Bennet is a mediator, trainer, facilitator and consultant, providing services throughout New England since 2003. She has mediated a wide range of court-referred, government agency and private disputes, including commercial, employment, contract, tort, foreclosure, family, divorce, juvenile, community and criminal cases. Vicky has extensive experience training people from diverse backgrounds in conflict resolution skills, including custom workshop design and one-on-one executive coaching. As a consultant, she advises business owners and executive teams on partnership and board issues and managing workplace conflict.

Focus Areas

• Workplace
• Human resources
• Court Mediations including Harassment Prevention and Eviction
• Family

Honors, Memberships, and Professional Activities

• Mediator, U.S. Equal Employment Opportunities Commission Mediation Panel
• Mediator, Boston Bar Association Boston Municipal Court ADR Panel
• Mediator, ADR Network Superior Court Mediation Panel
• MWI Mediation Panels: Probate and Family Court, Juvenile Court, District Court

Lectures and ADR Trainings Conducted

• MIT Sloan School of Management: designed and presented negotiation skills workshops
• MWI mediation training team: MWI Executive and Mediation Trainings, MWI Mediation Training at the Fletcher School of Law and Diplomacy, Administrative Office of the Trial Courts Conference
• Mediation Coach, MWI Mentor Program
• Guest Lecturer, “Representing Clients in Mediation,” Suffolk University Law School and Boston College Law School
• Mediation training team, Boston College and Suffolk University School of Law
• Mediation coach, Program on Negotiation at Harvard Law School Mediation and Dispute Resolution Seminar
• “Managing Growth: Navigating Conflict While Building Your Enterprise,” Massachusetts Institute of Technology
• “Effective Communication in Conflict,” 495-128 HR Collaborative
• Mediation Skills Training, Roger Williams/University Middle East Partnership Initiative Student Leaders Program
• “Dealing With Difficult People,” Dimeo Construction Company
• “Tools for Difficult Conversations,” Massachusetts Association of School Committees

Background and Education

• 300+ hours mediation and conflict resolution trainings, seminars, symposia and roundtables including:
• MWI Executive Mediation Training, MWI Divorce Mediation Training, MWI Mentor Program, MWI Negotiation Training
• Negotiation and Dispute Resolution Seminar, Program on Negotiation at Harvard Law School
• Mediation and Conflict Management Seminar, Program on Negotiation at Harvard Law School
• Diploma in Translation, University of Geneva, Switzerland
• B.A. (French) Dalhousie University, Canada

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