MWI Dispute Resolution Services
Resident Owned Community Dispute Resolution Services
Helping Resident Owned Communities resolve conflict, strengthen communication, and build healthier neighborhoods through professional mediation, facilitation, consultation, and training.
Helping Resident Owned Communities Navigate Conflict
Resident Owned Communities (ROCs) thrive when neighbors work together. Like any community, however, disagreements sometimes arise. Whether the issue involves neighbors, board members, governance, communication, or community priorities, addressing conflict early often prevents small concerns from becoming larger disputes.
Since 1994, MWI has helped organizations, businesses, municipalities, and communities resolve conflict constructively. Our experienced neutrals provide confidential, impartial services that help people communicate more effectively, make informed decisions, and preserve important relationships.
How MWI Can Help
Mediation
A professional mediator helps residents, boards, and other stakeholders have productive conversations and develop mutually acceptable solutions.
Benefits include:- High success rate resolving disputes
- Remote and convenient scheduling
- Solutions created by the participants
- Lower cost than litigation
- Preserves community relationships
Facilitation
Our facilitators guide board meetings, strategic discussions, and community conversations so every participant has an opportunity to contribute while discussions remain productive and respectful.
Consultation
Boards and residents can consult with experienced conflict resolution professionals to better understand difficult situations, evaluate options, and develop practical strategies before disputes escalate.
Community Workshops
Our two-hour Building Peaceful Communities workshop provides residents and board members with practical communication and conflict management skills they can immediately apply throughout the community.
Common Issues We Help Resolve
Why Communities Choose MWI
30+ Years
Trusted dispute resolution provider since 1994.
Experienced Professionals
Highly trained mediators, facilitators, and conflict resolution specialists.
Flexible Delivery
Services provided remotely throughout New England and nationwide.
Responsive Service
Prompt scheduling and personalized support for each community.
Let's Build a Stronger Community Together
Whether your community needs a single mediation, a facilitated meeting, consultation for board leadership, or conflict resolution training, MWI is ready to help.
Josh Hoch
Director of Ombuds and Mediation Services
617-895-4028
jhoch@mwi.org
