Jacqueline Villafañe
Organizational Ombuds
jacqueline-ombuds@mwi.org
Jacqueline Villafañe, Psy.D., is an ombuds with MWI and has over twenty years of experience in the areas of executive coaching, leadership, talent and organization development, conflict resolution, diversity, equity and inclusion, facilitation, and training. She has worked with clients in corporate, non-profit, and government sectors, helping individuals, teams, and organizational systems identify learning opportunities to perform at a higher level. She has created national leadership development programs, supervised and directed staff and programs, and managed large-scale budgets, programs, and initiatives. Serving as a link between leaders and stakeholders, managing change, conflict, and talent, interpreting, and administering responsibilities and tasks, assisting in the resolution of strategic-related challenges, Jacqueline has advised leaders on organizational matters, designed, analyzed, modified, and implemented programs to address program gaps, while ensuring continuous improvement and learning opportunities are generated. In addition to working with executives, managers, and teams in various hierarchies and across international borders, she has helped develop and implement sustainable/flexible problem-resolution programs to increase performance and organization portfolios. In addition to being a Certified Action Learning Coach and trained mediator, Jacqueline has held various board director positions internationally, has been an adjunct professor for The Chicago School of Professional Psychology in the Doctoral International Psychology and Business Psychology degree programs, and faculty for the George Washington University Center of Excellence. She has been published in professional journals and consults frequently in the fields of conflict resolution, diversity in the workplace, leadership development, executive and peer coaching, change management, and action learning.
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