LaCrisia Gilbert

Organizational Ombuds
cris-ombuds@mwi.org

 

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LaCrisia “Cris” Gilbert, MDR, is a member of MWI’s ombuds panel and has served as both an organizational and advocate ombuds. Her ombuds career started in 2012 as an advocate ombuds in the State of Texas, where she advocated for residents in long-term care and assisted living facilities, working closely with regulatory and individual facilities and their administrations. Utilizing over 30 years in the ADR field as a mediator, facilitator (specializing in Faith-based organizations), professor, and trainer, Cris was instrumental in resolving conflicts at all levels, from family, civil court cases, to facility issues. Cris has served as a Certified CINERGY Conflict Management Coach and as an organizational ombuds with a university, assisting faculty, staff, and students as well as training compliance investigators in mediation, conflict resolution, and DEI initiatives. She has also worked as a facilitator, assisting HR and Compliance with informal resolutions. She serves in Diversity, Equity, and Inclusion (DEI) on two campus initiatives (the President’s DEI Council and Social Justice, Equity, and Inclusion Council).

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