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The SRCD 2027 Biennial Meeting Ombuds: Your Resource for Addressing Concerns

Independent. Impartial. Informal. Confidential.

The term “ombuds” (pronounced “ahm–buhds”) comes from a Swedish term meaning “a person who has an ear to the people.”


The Ombuds is an impartial, independent, off-the-record resource who is available on-site to hear concerns confidentially. The Ombuds can assist in identifying options and resources to address conflicts or issues, such as harassment, discrimination, or violations of SRDC’s Code of Conduct. This resource is available to all attendees, staff, exhibitors, and anyone participating in SRDC’s 2027 Biennial Meeting.

The Ombuds will be available during the meeting for individual, confidential consultations. During April 7-10, 2027.

Use the form below to learn more or schedule an appointment with the ombuds.


FAQ’s

Here are Frequently Asked Questions (FAQs) about the conference ombuds resource.


Resources


About the Ombuds

Jai Calloway ombudsJai Calloway is an experienced, people‐focused ombuds with a mission to redefine how people understand and work together by harnessing the power of difference. Jai has spent over 16 years studying and applying conflict resolution methodologies and their intersection with diversity and inclusion in organizational settings. Jai previously served as Corporate Ombuds for Halliburton Oil Services and now works as an external organizational ombuds for small businesses across industries. She is an alumnus of the Pepperdine Caruso School of Law – Straus Institute of Dispute Resolution. Jai was Vice‐Chair of the American Bar Association Dispute Resolution Section and was Chair of the International Ombuds Association Diversity, Equity, Inclusion, and Belonging (DEIB) Task Force. In addition to her work as an ombuds and conference ombuds, Jai works as an organizational development consultant, focusing on conflict resolution, employee engagement, and diversity & inclusion.


Confidential Web Form

Due to the confidential, impartial, informal, and independent nature of the ombuds function, communication with the ombuds does not constitute formal notice to SRCD.

The SRCD Charter for the SRCD 2027 Biennial Meeting Ombuds was established under a charter approved by the Executive Director. A copy of that charter will be available here soon. The charter incorporates by reference the Code of Ethics and Standards of Practice of the International Ombuds Association (IOA) and requires that the SRCD ombuds adhere to the IOA Code of Ethics and Standards of Practice. The charter, as well as the IOA Code of Ethics and Standards of Practice, contain important information about the ombuds and the manner in which the ombuds functions.