Select Mediation & Negotiation Trainers

Mediating Workplace and Franchise Matters | Outsourced Ombuds | Mediation & Negotiation Trainer
Phone: 617-895-4026  | Email: cdoran@mwi.org

Dispute Resolution Experience

Chuck Doran is an experienced mediator and outsourced ombuds specializing in the resolution of employment, franchise, and other commercial disputes. A mediator since 1992, he is a member of the CPR Dispute Resolution Panel of Distinguished Neutrals and the National Academy of Distinguished Neutrals. Chuck has provided mediation and other ADR services to a variety of clients including AT&T, Bose, BMW of North America, Coca-Cola, CVS Health, General Motors, Oxfam America, the Equal Employment Opportunity Commission (EEOC), the Massachusetts Commission Against Discrimination (MCAD), and the USPS REDRESS I and REDRESS II Mediation Panels. Chuck is a Certified Organizational Ombuds Practitioner (CO-OP) and a member of the International Ombuds Association who completed ombuds training with the IOA in 1995. In 1993, Chuck completed a Specialization in Negotiation and Dispute Resolution at the Program on Negotiation at Harvard Law School. In 1994, Chuck founded MWI, a nationally recognized dispute resolution service and training organization based in Boston, MA that provides individual and corporate clients with mediation services, negotiation consulting and training, and mediation training. Chuck served as a member of the Massachusetts Supreme Judicial Court Standing Committee on Dispute Resolution and was Chair of the Qualifications Subcommittee. He is a member of the Massachusetts Bar Association’s Dispute Resolution Advisory Group and past president of the Association for Conflict Resolution, New England Chapter. He is also a Distinguished Fellow with the International Academy of Mediators (IAM) and a past president of IAM’s Board of Governors.

Representative Clients

• General Motors:  Serves as a national mediator for disputes between Dealers and GM involving audit, incentive programs and fleet sales matters; Designed and led the GM Mediation and Arbitration Training Program which provided training to hundreds of GM Dealer and Corporate Mediators;  Responsible for oversight and design improvements of national mediation and arbitration program managed by MWI for General Motors;
• BMW of North America:  Mediator for variety of matters involving BMW Motor Cars and Motorcycles. Responsible for oversight and design improvements of national mediation and arbitration program managed by MWI for BMW of North America;
• USPS and EEOC:   Contract workplace and employment mediator with the United States Postal Service and the Equal Employment Opportunity Commission mediating federal discrimination, termination, and other matters relating to the workplace;

Honors, Memberships, and Professional Activities

• Distinguished Fellow and Executive Committee Board Member (Past President), Board of Governors – The International Academy of Mediators (IAM) (2013 – Present);
• Appointed to serve as a member of the Massachusetts Supreme Judicial Court Standing Committee on Dispute Resolution and was Chair of the Qualifications Subcommittee (1999-2003);
• President and Director of the Association for Conflict Resolution, New England Chapter (NE-ACR) (formerly the Society of Professionals in Dispute Resolution – SPIDR). Elected to serve as President and former President-Elect and Director of the six state regional chapter of ACR International (1997-2004);
• Chair, Massachusetts Budget Coalition. Led statewide collaborative effort with 15 mediation providers across the Commonwealth of Massachusetts to secure over $950,000 in legislative funding for court-connected mediation services (1997-2000);
• Advisory Board Member, Dispute Resolution Section, Massachusetts Bar Association (2018 to present).
• Arbitrator with the Massachusetts Bar Association’s Fee Arbitration Board (1996 to present).

Lectures and ADR Trainings Conducted

• Mediation Trainer. Designed and served as lead trainer for over seventy-five 20 to 40 hour basic and advanced training programs, totaling over 2250 hours since 1994. Mediation training clients include Coca-Cola, Bose Corporation, MWI, Fletcher School of Law & Diplomacy and the Harvard Mediation Program at Harvard Law School;
• Negotiation Instructor and Presenter. Chuck has worked nationally and internationally with top sales, procurement, and delivery professionals to diagnose and resolve negotiation challenges across multiple industries including financial/consulting, healthcare, and high tech. Served as a negotiation instructor for the internationally attended “Program of Instruction for Lawyers” Negotiation Workshop at Harvard Law School as a teaching assistant to Professor Roger Fisher on multiple occasions.

Background and Education

• Graduate: Completed a Specialization in Negotiation and Dispute Resolution at the Program On Negotiation, Harvard Law School, Cambridge, MA (1993);
• Undergraduate: B.A., Philosophy, Binghamton University, SUNY, Binghamton, NY; President Philosophy Club / Tenure Committee (1989).

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Ombuds, Mediation, and Trainer
617-895-4029 | dchiang@mwi.org

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Diana Chiang is a Mediator and Manager of Commercial & Corporate Programs at Mediation Works, Inc. (MWI). As a mediator, Ms. Chiang has mediated a variety of cases in Massachusetts District, Municipal, and Probate & Family Courts, harassment prevention orders, corporate & workplace, and housing/eviction cases.

Diana is also a member of MWI’s training faculty and leads corporate and academic ADR training programs. Diana has a certification in Applied Positive Psychology and is an accredited ACTP Coach through The Flourishing Center and also serves on the Board of Directors of the New England Association for Conflict Resolution.

She earned a B.A. in Sociology & Justice Studies from the University of New Hampshire and a J.D. from Suffolk University Law School. Diana was an Adjunct Professor at the University of New Hampshire, before teaching negotiation at Suffolk University Law School.

Focus Areas

• Organizational Ombuds
• Basic and Advanced Mediation Trainer
• Corporate & Workplace Mediation
• EAP Mediation and Training
• Housing and Eviction Mediation and Training

Honors, Memberships, and Professional Activities

• Board of Directors of the New England Association for Conflict Resolution
• Adjunct Professor at the University of New Hampshire
• Suffolk University Law School, Negotiation Instructor

Lectures and ADR Trainings Conducted

• Executive Office of the Massachusetts Trial Court – Mediation Trainer
• Collaborative Communication, Lead Trainer
• Active Listening Skills – Ombuds Client
• Advanced Dispute Resolution Training Programs for Probation Officers of the Probate and Family Court, Instructor
• Fletcher School of Law and Diplomacy, Mediation Training, Lead Trainer
• 40 Hour Mediation Training Programs, Mediation Trainer
• Multiple Mediation Training Programs, Coach

Background and Education

• J.D. from Suffolk University Law School
• Advanced Divorce & Family Mediation Training
• Massachusetts Mediation Training, Trained Mediator
• B.A. in Sociology & Justice Studies from the University of New Hampshire

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Mediating workplace and housing matters | Mediation Trainer | Mentor
Phone: 617-895-4026 | Email: rdigiammarino@mwi.org

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Dispute Resolution Experience

Robin DiGiammarino brings her experience in local government, health care and small business to her work in the field of conflict management. She has worked with MWI since 2003 serving as a mediator, trainer, facilitator and mentor. A proponent of life long learning, Robin served as a public official on a local school board, providing stewardship for a public education system serving over six thousand students. Robin holds a Master’s Degree in Occupational Therapy and she incorporates her expertise working with clients and her supervisory experience in clinical settings into her work as a coach, trainer and mentor. Since 2007, Robin has provided supervision and coaching to new mediators in the MWI Mentor Program. Robin enjoys mentoring adult learners providing opportunities for mentees to sharpen their mediation skills and reinforce good habits.

Focus Areas

• MWI MA District and Municipal Court panelist for civil and advanced civil cases, housing evictions, family and probate disputes.
• Pilot program in the Quincy District Court, Harassment Prevention Orders
• Boston EEOC Office: Employment discrimination cases
• MassHousing: Public housing disputes, Tenant’s Assistance Program, TAP
• Numerous private disputes involving dissolution of business partnerships

Honors, Memberships, and Professional Activities

• Association for Conflict Resolution, New England Chapter, member
• ASTD, American Society for Training & Development
• MassUMA Working Group: Co Chair, Mediator Training/Definition Committee, 2006-09

Lectures and ADR Trainings Conducted

• The Community Builders Annual Conference, Hyannis MA, Presenter, 2014
• Fitchburg State University, Fitchburg MA, Mediator and Consultant, 2014
• Aspiring Leaders, NOVA, Workforce Development Division, USDA, Boston MA, Trainer, 2013
• Attleboro MA High School, Peer Mediation Training, Co-Trainer, 2013
• Autistic Self Advocacy Network Focus Group, Boston MA, Facilitator, 2013
• Tips & Tools for Mediating 258E District Court Cases, MWI,Boston MA,  Presenter, 2013
• Advanced Mediation Refresher Training, MWI, Boston MA, Trainer, 2012
• Cary Memorial Library Foundation Professional Advisors, Lexington MA, Facilitator, 2012
• Partnership for Community Schools, PCSM, Malden MA, Trainer, 2010
• America Speaks, Framingham MA, Advancing Futures for Adults with Autism, Facilitator, 2009
• Tufts University, Medford, MA, Negotiation Course, Guest Speaker, since 2009
• Dept. of Public History, UMASS Amherst MA, Mediation for Historians, Trainer, 2008
• Massachusetts Association of School Committees, MASC Conference, Hyannis MA, Presenter, 2007
• Fletcher School of Law & Diplomacy, Tufts University, Medford MA, Trainer & Coach, since 2008
• Boston College Law School, Newton MA, Mediation Course, Trainer & Coach, since 2006
• Suffolk University Law School, Boston MA, Mediation Course, Trainer & Coach, since 2006
• MWI, Boston MA,  Coach since 2004 and Trainer & Mentor, since 2007

Background and Education

• American Society of Training & Development, Alexandria VA, certificate program, 2008
• Equal Employment Opportunity Commission, Boston MA, practicum 2007
• Program on Negotiation, Negotiation & Dispute Resolution, Harvard University, Fall 2006
• Cultivating Mindfulness in the Law & Dispute Resolution, Harvard University, 2005
• Mediation Works Incorporated Trainings, MWI Basic Mediation Training, 2003; Summary Process Training, 2004; Advanced Divorce Training, 2007; Train the Trainer, 2009
• Negotiation Training, CMI/The Negotiation Group, Harvard Graduate School of Education, 1998
• Boston University, Master of Science, Occupational Therapy, 1978

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Mediation Trainer with MWI
Phone:617-973-9739 | Fax: 617-973-9532 | Email: vbennet@mwi.org | Web: www.mwi.org/mentor

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Dispute Resolution Experience

Victoria Bennet is a mediator, trainer, facilitator and consultant, providing services throughout New England since 2003. She has mediated a wide range of court-referred, government agency and private disputes, including commercial, employment, contract, tort, foreclosure, family, divorce, juvenile, community and criminal cases. Vicky has extensive experience training people from diverse backgrounds in conflict resolution skills, including custom workshop design and one-on-one executive coaching. As a consultant, she advises business owners and executive teams on partnership and board issues and managing workplace conflict.

Focus Areas

• Workplace
• Human resources
• Court Mediations including Harassment Prevention and Eviction
• Family

Honors, Memberships, and Professional Activities

• Mediator, U.S. Equal Employment Opportunities Commission Mediation Panel
• Mediator, Boston Bar Association Boston Municipal Court ADR Panel
• Mediator, ADR Network Superior Court Mediation Panel
• MWI Mediation Panels: Probate and Family Court, Juvenile Court, District Court

Lectures and ADR Trainings Conducted

• MIT Sloan School of Management: designed and presented negotiation skills workshops
• MWI mediation training team: MWI Executive and Mediation Trainings, MWI Mediation Training at the Fletcher School of Law and Diplomacy, Administrative Office of the Trial Courts Conference
• Mediation Coach, MWI Mentor Program
• Guest Lecturer, “Representing Clients in Mediation,” Suffolk University Law School and Boston College Law School
• Mediation training team, Boston College and Suffolk University School of Law
• Mediation coach, Program on Negotiation at Harvard Law School Mediation and Dispute Resolution Seminar
• “Managing Growth: Navigating Conflict While Building Your Enterprise,” Massachusetts Institute of Technology
• “Effective Communication in Conflict,” 495-128 HR Collaborative
• Mediation Skills Training, Roger Williams/University Middle East Partnership Initiative Student Leaders Program
• “Dealing With Difficult People,” Dimeo Construction Company
• “Tools for Difficult Conversations,” Massachusetts Association of School Committees

Background and Education

• 300+ hours mediation and conflict resolution trainings, seminars, symposia and roundtables including:
• MWI Executive Mediation Training, MWI Divorce Mediation Training, MWI Mentor Program, MWI Negotiation Training
• Negotiation and Dispute Resolution Seminar, Program on Negotiation at Harvard Law School
• Mediation and Conflict Management Seminar, Program on Negotiation at Harvard Law School
• Diploma in Translation, University of Geneva, Switzerland
• B.A. (French) Dalhousie University, Canada

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Senior Negotiation Trainer with MWI  – Available worldwide
Phone: 617-895-4026 | Email: andrew.lee@mwi.org

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Dispute Resolution Experience

Born in Australia, Andrew Lee is an MWI Senior Negotiation Trainer with over 25 years’ experience in negotiation consulting and dispute resolution. He specializes in high-stakes commercial negotiations, often with an international cross-border element.

For two decades, Andrew operated out of China as a commercial negotiation consultant to multinational companies in sectors including semi-conductor manufacturing, agricultural bio-tech,  e-commerce and Fortune 50 food and beverage. Prior to China, he operated in international arbitration and commercial mediation in the United States, the Netherlands and Australia. He also spent two years in human rights law based in Switzerland.

Andrew’s trainings are based on theories developed at Harvard Law School and MIT Sloan Business School, combined with 25 years of practical experience working with global business and political leaders. His workshops are practical, relevant and immediately useful to participants involved.

Andrew is a member of the United Nations Panel of Global Mediators, specializing in China cases and was appointed a World Bank mediator for Asia in 2011.

Andrew is experienced in working with online platforms and across multiple time zones.

Andrew holds first class honors degrees in Law from the University of Sydney and in Psychology from the University of Adelaide. He has a Masters in Chinese Law from Peking University and a Certificate in International Law from the Hague Academy of International Law.  He is a Fellow of Harvard Law School’s Program on Negotiation and Stanford Law School’s Gould Center for Conflict Resolution. Andrew speaks English and Mandarin.

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Senior Negotiation Trainer with MWI  – Available worldwide
617-895-4026 | jnotini@mwi.org

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Dispute Resolution Experience

Jessica Notini is a senior negotiation trainer with MWI. For more than 25 years, Jessica has provided hundreds of negotiation, mediation, conflict resolution, facilitation and related workshops for both private entities and public institutions throughout the United Stated, Latin America and Europe. Some of her corporate clients have included Google, Twitter, Salesforce, Genentech, Novartis, Dell, KPMG, Microsoft, Bio-Rad, ViaSystems, Amgen, Cognizant, Monsanto and Gilead. She also teaches as an adjunct at Stanford, Berkeley, UCHastings and UCDavis law schools. Jessica is highly regarded for her dynamic approach and ability to engage participants with humor, depth of insight and practical applications and experience.

Jessica has honed her skills as a mediator who practices in the areas of employment and probate & estate and understands how to navigate both the transactional elements of a negotiation as well as the emotional undercurrents and human relationships. She is also a leader in the field of alternative dispute resolution. In 2012, she received the Don Weckstein Memorial award from the California Dispute Resolution Council in recognition of her leadership in California. She served for three years as President of the Association for Dispute Resolution of Northern California (formerly NCMA), she was Chair of the California State Bar Alternative Dispute Resolution Committee and she served on the Board of Directors for the Mediation Society of San Francisco and the Contra Costa and Alameda Bar Association ADR Executive Committees.

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Negotiation Trainer with MWI  – Available worldwide
617-895-4026 | negotiation@mwi.org

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Dispute Resolution Experience

Rob Wilkinson is a negotiation trainer who helps organizations deal with negotiation, leadership and management challenges. He is on the faculty at both the Kennedy School of Government at Harvard University and the Fletcher School of Law and Diplomacy at Tufts University. Rob also served as a Special Advisor on Negotiation at the Massachusetts Institute for Technology (MIT).

Rob teaches negotiation and management at the graduate level, and is a multiple nominee for the Paddock Award in Teaching Excellence. Rob has successfully supported numerous Fortune 500 companies, major government agencies, and international organizations, helping them to improve their negotiation skills and to increase their effectiveness.

He has over 20 years of experience in more than 35 countries, with the private, public and non-profit sectors. Clients include Chevron, General Mills, McDonald’s, IBM, Fidelity, MITRE, Deloitte, PricewaterhouseCoopers, Philips, The US Postal Service, The World Bank, International Monetary Fund (IMF), United Nations, National Urban League, World Wildlife Fund, Red Cross, US Office of Personnel Management (OPM), and the White House. Previously, Rob held a number of management positions with the United Nations Department of Peacekeeping Operations, Oxfam and the Department for International Development (DFID). He has worked extensively in the US, Asia, Africa, Europe and the Americas.

Lectures and Publications

• “Theories and Indicators of Change.” United States Agency for International Development. March 2013.
• “Preventing Violent Conflict.” Department for International Development, United Kingdom Government. March 2007.

Honors, Memberships, and Professional Activities

• Lecturer in Public Policy and Leadership, Harvard Kennedy School
• Lecturer in Negotiation and Global Aide Management, The Fletcher School of Law and Diplomacy, Tufts University

Background and Education

• BS, Massachusetts Institute of Technology, 1992
• MS, Stanford University, 1994
• Certificate in Senior Management, Ashridge Business School, 2007

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Negotiation Trainer with MWI  – Available worldwide
617-895-4026 | negotiation@mwi.org

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Dispute Resolution Experience

Michelle Joy Wecksler offers over twenty years of experience as a global trainer and consultant in the fields of negotiation, conflict management, mediation, alternative dispute resolution, and interpersonal communication. She has worked with a variety of clients including Coca-Cola Enterprises, Inc., the United States Air Force, the American Association of Retired Persons (AARP), the US Environmental Protection Agency, US Department of Agriculture, Deloitte, VF Corp, IBM, Starbucks, McDonald’s, MedImmune and Thomson Reuters. Ms. Wecksler also served as the Alternative Dispute Resolution Practice Group Leader in the Legal Management Services Group for Ernst & Young, LLP where she assisted corporations in the design and implementation of strategic legal management initiatives, with a special focus on conflict management. In addition to her work as a trainer and consultant, Ms. Wecksler has mediated over 1,000 cases including business, commercial and employment disputes. Ms. Wecksler is also a certified Six Sigma Green Belt.

Focus Areas

Ms. Wecksler provided negotiation and conflict management training programs for Johnson & Johnson, Prudential, PaineWebber, Morgan Stanley Dean Witter, and General Electric. She also assisted the majority of these companies in the design and implementation of employment dispute resolution programs.

Honors, Memberships, and Professional Activities

• Past founding Vice President of the Association for Conflict Resolution, Georgia Chapter 
• Admitted to the State Bar of Georgia

Lectures and ADR Trainings Conducted

• Trained hundreds of mediators and arbitrators across the country
• Served as an adjunct professor at Georgia State University teaching graduate and undergraduate courses on negotiation and business law 

 Background and Education

• J.D., University of Oregon School of Law
• B.A., University of Michigan

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alnoor-ombuds@mwi.org

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Alnoor Maherali is a highly skilled diplomat, dispute resolution specialist, ombuds, and certified mediator. He resides in New York City and mediates for MWI, Venn Mediation, the New York Peace Institute (NYPI) and New York Small Claims Court. He also serves as a mediation coach for NYPI and MWI and as a mediation and negotiation trainer for MWI. His professional accomplishments include the negotiation of resolutions at the United Nations in Geneva and New York, sharing of best practices in disaster response and civil-military coordination with the Government of Brazil, and important roles in the resolution of two high-profile kidnapping cases in Afghanistan. He has a Bachelor of Science (Honors) in Mathematics from Queen’s University in Canada and a Master’s in Public Administration from the Harvard Kennedy School in the US.

Focus Areas

Alnoor frequently mediates the following:

• Workplace Mediation
• Outsourced Ombuds Services
• Divorce Mediation
• Family Mediation
• Co-Parenting
• Couples – Mediation to stay married
• Special Education
• Housing and Eviction Mediation

Honors, Memberships, and Professional Activities

• Outsourced Ombuds, CVS Health
• ADR ODR Corporate International Partnership
• Advanced Mediation Coaching Program
• Association of Conflict Resolution Professionals of Greater New York (ACRGNY)

Lectures and ADR Trainings Conducted

• Massachusetts Office of the Trial Court, Housing Division, Mediation Coach
• Negotiation Workshops, Trainer
• Salary Negotiation and Difficult Conversations

Background and Education

• Master’s in Public Administration from the Harvard Kennedy School in the US
• Bachelor of Science (Honors) in Mathematics from Queen’s University in Canada
• New York Peace Institute, Apprenticeship Program
• Certificate in Management, Leadership, and Decision Sciences

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Mediating workplace and housing matters | Mediation Trainer | Mentor
Phone: 617-895-4026 | Email: rdigiammarino@mwi.org

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Dispute Resolution Experience

Robin DiGiammarino brings her experience in local government, health care and small business to her work in the field of conflict management. She has worked with MWI since 2003 serving as a mediator, trainer, facilitator and mentor. A proponent of life long learning, Robin served as a public official on a local school board, providing stewardship for a public education system serving over six thousand students. Robin holds a Master’s Degree in Occupational Therapy and she incorporates her expertise working with clients and her supervisory experience in clinical settings into her work as a coach, trainer and mentor. Since 2007, Robin has provided supervision and coaching to new mediators in the MWI Mentor Program. Robin enjoys mentoring adult learners providing opportunities for mentees to sharpen their mediation skills and reinforce good habits.

Focus Areas

• MWI MA District and Municipal Court panelist for civil and advanced civil cases, housing evictions, family and probate disputes.
• Pilot program in the Quincy District Court, Harassment Prevention Orders
• Boston EEOC Office: Employment discrimination cases
• MassHousing: Public housing disputes, Tenant’s Assistance Program, TAP
• Numerous private disputes involving dissolution of business partnerships

Honors, Memberships, and Professional Activities

• Association for Conflict Resolution, New England Chapter, member
• ASTD, American Society for Training & Development
• MassUMA Working Group: Co Chair, Mediator Training/Definition Committee, 2006-09

Lectures and ADR Trainings Conducted

• The Community Builders Annual Conference, Hyannis MA, Presenter, 2014
• Fitchburg State University, Fitchburg MA, Mediator and Consultant, 2014
• Aspiring Leaders, NOVA, Workforce Development Division, USDA, Boston MA, Trainer, 2013
• Attleboro MA High School, Peer Mediation Training, Co-Trainer, 2013
• Autistic Self Advocacy Network Focus Group, Boston MA, Facilitator, 2013
• Tips & Tools for Mediating 258E District Court Cases, MWI,Boston MA,  Presenter, 2013
• Advanced Mediation Refresher Training, MWI, Boston MA, Trainer, 2012
• Cary Memorial Library Foundation Professional Advisors, Lexington MA, Facilitator, 2012
• Partnership for Community Schools, PCSM, Malden MA, Trainer, 2010
• America Speaks, Framingham MA, Advancing Futures for Adults with Autism, Facilitator, 2009
• Tufts University, Medford, MA, Negotiation Course, Guest Speaker, since 2009
• Dept. of Public History, UMASS Amherst MA, Mediation for Historians, Trainer, 2008
• Massachusetts Association of School Committees, MASC Conference, Hyannis MA, Presenter, 2007
• Fletcher School of Law & Diplomacy, Tufts University, Medford MA, Trainer & Coach, since 2008
• Boston College Law School, Newton MA, Mediation Course, Trainer & Coach, since 2006
• Suffolk University Law School, Boston MA, Mediation Course, Trainer & Coach, since 2006
• MWI, Boston MA,  Coach since 2004 and Trainer & Mentor, since 2007

Background and Education

• American Society of Training & Development, Alexandria VA, certificate program, 2008
• Equal Employment Opportunity Commission, Boston MA, practicum 2007
• Program on Negotiation, Negotiation & Dispute Resolution, Harvard University, Fall 2006
• Cultivating Mindfulness in the Law & Dispute Resolution, Harvard University, 2005
• Mediation Works Incorporated Trainings, MWI Basic Mediation Training, 2003; Summary Process Training, 2004; Advanced Divorce Training, 2007; Train the Trainer, 2009
• Negotiation Training, CMI/The Negotiation Group, Harvard Graduate School of Education, 1998
• Boston University, Master of Science, Occupational Therapy, 1978

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Mediation Trainer with MWI
Phone:617-973-9739 | Fax: 617-973-9532 | Email: vbennet@mwi.org | Web: www.mwi.org/mentor

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Dispute Resolution Experience

Victoria Bennet is a mediator, trainer, facilitator and consultant, providing services throughout New England since 2003. She has mediated a wide range of court-referred, government agency and private disputes, including commercial, employment, contract, tort, foreclosure, family, divorce, juvenile, community and criminal cases. Vicky has extensive experience training people from diverse backgrounds in conflict resolution skills, including custom workshop design and one-on-one executive coaching. As a consultant, she advises business owners and executive teams on partnership and board issues and managing workplace conflict.

Focus Areas

• Workplace
• Human resources
• Court Mediations including Harassment Prevention and Eviction
• Family

Honors, Memberships, and Professional Activities

• Mediator, U.S. Equal Employment Opportunities Commission Mediation Panel
• Mediator, Boston Bar Association Boston Municipal Court ADR Panel
• Mediator, ADR Network Superior Court Mediation Panel
• MWI Mediation Panels: Probate and Family Court, Juvenile Court, District Court

Lectures and ADR Trainings Conducted

• MIT Sloan School of Management: designed and presented negotiation skills workshops
• MWI mediation training team: MWI Executive and Mediation Trainings, MWI Mediation Training at the Fletcher School of Law and Diplomacy, Administrative Office of the Trial Courts Conference
• Mediation Coach, MWI Mentor Program
• Guest Lecturer, “Representing Clients in Mediation,” Suffolk University Law School and Boston College Law School
• Mediation training team, Boston College and Suffolk University School of Law
• Mediation coach, Program on Negotiation at Harvard Law School Mediation and Dispute Resolution Seminar
• “Managing Growth: Navigating Conflict While Building Your Enterprise,” Massachusetts Institute of Technology
• “Effective Communication in Conflict,” 495-128 HR Collaborative
• Mediation Skills Training, Roger Williams/University Middle East Partnership Initiative Student Leaders Program
• “Dealing With Difficult People,” Dimeo Construction Company
• “Tools for Difficult Conversations,” Massachusetts Association of School Committees

Background and Education

• 300+ hours mediation and conflict resolution trainings, seminars, symposia and roundtables including:
• MWI Executive Mediation Training, MWI Divorce Mediation Training, MWI Mentor Program, MWI Negotiation Training
• Negotiation and Dispute Resolution Seminar, Program on Negotiation at Harvard Law School
• Mediation and Conflict Management Seminar, Program on Negotiation at Harvard Law School
• Diploma in Translation, University of Geneva, Switzerland
• B.A. (French) Dalhousie University, Canada

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617-895-4030 | cparsons@mwi.org

Title:    Court Program Coordinator

Clarice Parsons, J.D., is a mediator and manages MWI’s Court Mediation Program. As Court Program Coordinator, she supports MWI’s panel of 100+ volunteer neutrals who facilitate pre-trial mediations in 14 of Greater Boston’s District and Municipal Courts. As a neutral, Clarice mediates small claims, eviction, and civil cases for Massachusetts Trial Courts. Clarice also leads the internship program at MWI and supports MWI’s training programs.

Before joining MWI, Clarice worked for several years as a paralegal and law firm manager. She earned a dual Bachelor of Arts degree in Applied Legal Studies and Political Science from Suffolk University and a Juris Doctorate from New England School of Law.

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