Fletcher Mediation Training and Practicum

sponsored by the International Negotiation and Conflict Resolution (INCR) Program

MWI's Mediation Training Program is designed to prepare participants to effectively facilitate the mediation process. The program explores all aspects of mediation through lectures, demonstrations, interactive exercises, supervised role-plays and group discussions.  MWI's mediation trainings meet the training requirement outlined in the Massachusetts Confidentiality Statute (MGL ch233 sec 23C) and Rule 8(c)(i) of the MA Supreme Judicial Court's Uniform Rules on Dispute Resolution.


September 2014 (participants must attend all sessions)

  • Saturday, September 13, 2014 - 10:00 AM to 6:00 PM
  • Sunday, September 14, 2014 - 10:00 AM to 6:00 PM
  • Saturday, September 27, 2014 - 10:00 AM to 6:00 PM
  • Sunday, September 28, 2014 - 10:00 AM to 6:00 PM


The cost of the training is $275 per student.   Space is limited to 24 participants.  Checks should be made out to "Trustees of Tufts College" and delivered to Sheri Callender at Cabot 510 no later than 5:00 PM on Monday, September 8, 2014 to complete the registration process.


  • Monday, September 8, 2014 - Registration and Cancellation Deadline (if you cancel after this date, there is a $50 fee)
  • Wednesday, September 10, 2014 - Refund Deadline (after this date, there is no refund)

INCR and MWI reserve the right to cancel this program and issue a full refund for any reason including under-enrollment.


  • An overview of mediation and other ADR (Alternative Dispute Resolution) methods; the nature and anatomy of conflict; mediation as "assisted negotiation."
  • The role and skills of a mediator including: setting the stage, interactive listening skills, defining issues, identifying interests, transmitting information, communication skills, co-mediation techniques, settlement strategies and agreement writing.
  • Ethical dilemmas facing mediators; dealing with challenging personalities; confidentiality and mediator liability.


  • 30-hours of mediation training: including multiple opportunities for each participant to mediate with supervision.
  • Mediation Manual and Resources: A complete guide to mediation including reference materials and a bibliography. Information on state and national dispute resolution organizations.


Fletcher School of Law & Diplomacy
160 Packard Ave.
Medford, MA 02155 (directions)


Moshe Cohen
Vicky Bennet

Also in attendance will be trainers and role-play coaches from the business and academic mediation communities.

Please contact Hilary Stiss, the 2014 Fletcher Student Coordinator, at  This email address is being protected from spambots. You need JavaScript enabled to view it. or call Chuck Doran at 617-973-9739 x22 or email This email address is being protected from spambots. You need JavaScript enabled to view it. for more information about the training program.

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